Journey mapping is a collaborative exercise that enables your team to develop empathy for your users by viewing the patient journey through their eyes. Register for our free webinar where you’ll learn about the value of patient journey mapping, how to create a map that uncovers what is and isn’t working well for them, and how to leverage those findings across your organization.
Outcomes:
- Where journey mapping fits within the larger UX process
- How to create a journey map that builds empathy for your users and identifies areas for the largest impact
- Prioritizing improvements and aligning the team around a common vision
- Live Q&A session after the presentation
This webinar will be available soon.